Technology in Human Resource Management

In the post-Covid-19 era, there's a wider application of digital technologies within the businesses in general and greater adoption of technology in Human Resource Management (HRM). Recent research shows organizations that successfully adopt sophisticated Human Resource (HR) technology tools outperform those that do not (CedarCrestone 2009-2010). HR is all about people and would the adoption of more technology make an organization less humane or people-centric?

"Tech innovation is what keeps HR relevant, so we need to be on the frontline"

While there a school of thought that the adoption of technology makes organizations less humane, most organizations around the globe are incorporating technology in HRM at a rapid pace due to advantages in efficiency and effectiveness. In today's world, there's a greater emphasis on developing HRM Technologies that would provide customized and humane service.

So, what are the next big things coming down the line in HRM Tech? Answer is.... from payroll automation and soft skill management to artificial intelligence in recruitment, using technology to improve efficiency and prevent human burnout... Uff... there's a lot of it. To make it all a bit clearer, let's narrow these trends down to three that might heavily influence your organization (if it's not happening yet).

1. Remote working solution like Teams, Zoom...etc
2. Cloud-based HRM Solutions that would provide technology solutions to automate day to day HR process
3. Artificial Intelligence in recruitment and retaining talent 

When teams transitioned to remote working, due to Cpvid-19 Pandemic, staff felt neglected and HRM practices that were based on physical contract (ie staff coming to the workplace) became less relevant. Remote working HRM technologies saved day by assisting to keep staff motivated and engaged while ensuring business operations are on track. 

There are already multiple all-in-one HR platforms available that integrate all HR management processes like payroll, benefits, time management, onboarding, and collaborative software. The use of cloud-based HR software is slowly becoming the norm not only for globally distributed teams but also for fast-growing small businesses, where it allows HR professionals to work with real-time data while providing a scalable solution where one needs to pay only for the usage. Artificial intelligence is assisting organizations in planning, problem-solving, and reciting the right talent.  

Hence when we take a closer look at the powerful capabilities that the HRM technologies offer in terms of personalization, reaching the right talent, automation of routine tasks we’d quickly realize they might actually be helping the organizations to become more humane and efficient in the process.

It would be interesting to see your thoughts on how has technology changed HRM in your company. Which trends will you be trying to accommodate in the near future? How do you make HRM Technology more humane?

    

Reference.

• CedarCrestone 2009-2010 HR Systems Survey, 12th Annual Edition